7 Best Survey Tools for Startups

The best way to get a true read on your audience is to run online surveys. We cover the 7 best free online survey tools you can use to stay on top of your customers’ needs.

Typerform, an online user survey tool, empowers you to create visually appealing forms and gather essential information. By seamlessly integrating with your current workflow, Typeform simplifies the process of collecting customer feedback and ensures a user-friendly experience for survey participants. This is particularly advantageous when prioritizing smooth UX and obtaining genuine insights without any hindrances.
Youform is a lightweight, no-frills survey tool built for startups that want a simple and fast way to collect responses. As a free alternative to Typeform, Youform offers a clean interface and customizable forms without locking core features behind a paywall. It’s perfect for teams that prioritize speed, clarity, and budget-friendliness over bloated enterprise extras. Whether you're validating an idea or collecting product feedback, Youform keeps it lean and easy.

SurveyMonkey

SurveyMonkey, a widely used survey tool, enables you to gather customer feedback through online questionnaires. Its user-friendly interface allows for easy customization, including in-survey branding, background, font, and URL. An additional feature, SurveyMonkey Genius, utilizes AI to offer guidance and assistance in creating surveys that are optimized for maximum insights. This tool ensures that you can quickly and effortlessly generate surveys that provide the information you require.
Jotform, an user survey tool, offers customizable templates for customer feedback. Along with typical survey features, it provides additional solutions such as a no-code app builder and online storefront builder. With its intuitive interface, it allows you to create branded surveys quickly, making it an ideal all-in-one platform for those on a budget.

SurveyPlanet

The intuitive user interface of SurveyPlanet simplifies the process of survey creation for users. In contrast to numerous other survey tools, SurveyPlanet offers unrestricted usage for surveys, questions, and responses, including in its free plan. However, SurveyPlanet may not be the ideal choice for users with intricate requirements for developing complex questionnaires.

Google Forms

For individuals already utilizing Gmail and Google Drive, Google Forms presents a user-friendly and cost-free survey tool. This platform enables users to personalize their forms, swiftly gather feedback, and seamlessly collaborate with team members. Furthermore, all collected data is automatically transferred to a Google Sheet, providing added convenience. An additional benefit is the ability to create an unlimited number of surveys without incurring any additional costs.

Zoho Survey

Zoho Survey is a comprehensive cloud-based surveying solution designed for organizations of all sizes. With its extensive template collection and question library, users can easily create customized surveys. The platform also allows for theme customization to align with brand identity, and it offers multilingual support. For human resources professionals, Zoho Survey provides branching and logic features, enabling the inclusion of follow-up questions in surveys. The solution also offers real-time reporting, allowing employees to provide self-ratings and cumulative ratings from individuals throughout the organization. These reports can be shared and analyzed for trends using filters and other analytics tools.

SoGoLytics

Similar to other user survey tools mentioned, Sogolytics offers preloaded survey templates and question models for a quick start. It also supports mobile-ready and multilingual surveys, ensuring accessibility across various devices and languages. However, Sogolytics lacks display logic capabilities beyond showing or hiding questions based on the preceding question. It does not support matrix or collection-based logic. Additionally, once logic is added to a question, it cannot be moved, potentially requiring survey rework.
Uniqode enables businesses to collect customer feedback using QR Codes and forms. QR Codes are a convenient way to drive users from product packages, physical stores, etc., to your online forms. You can use one of the prebuilt form templates or create one from scratch. You can also add a logic jump to your feedback forms to create a pathway for users to follow based on their responses. Responses collected can be easily exported as an Excel sheet for deeper analysis.

The QR Code Generator

The QR Code Generator is a versatile platform that allows users to create both static and dynamic QR codes for various content types. Its user-friendly interface enables quick creation of professional QR codes that never expire, with options for customization and tracking capabilities. The platform stands out for its ability to generate QR codes for multiple content types including URLs, PDFs, contact information, plain text, and mobile applications, making it suitable for both digital and print marketing campaigns.

Zonka Feedback

Zonka Feedback is a comprehensive customer feedback and survey platform that helps businesses measure customer experience and satisfaction effortlessly. With its intuitive interface and powerful analytics, Zonka Feedback enables businesses to create engaging surveys, capture real-time feedback, and take data-driven actions. The platform integrates seamlessly with various tools, making it easier to streamline feedback collection and enhance customer experience.

DialMyCalls

DialMyCalls, a mass texting and notification service provider, features an SMS survey tool designed for effective feedback and data collection. The tool leverages the immediacy of text messaging and its high open rate. Whether you're a business, event planner, nonprofit, or local organization, DialMyCalls helps you collect both qualitative and quantitative insights through SMS polls, open-ended questions, and third-party survey platforms. With its high delivery rate and simple setup, it's perfect for customer satisfaction surveys, event follow-ups, and internal check-ins. DialMyCalls also provides its own Text Survey App along with free tools like QR Code Generator, Text Enhancer, Messenger Length, and more to further simplify your surveying experience.